Terms and Conditions

Terms and Conditions

Shipping Rates:
  • 150/- flat rate per order for nationwide deliveries, Free Delivery on orders above Rs.1,000

Payment Methods:

  • COD
Privacy Policy:
  • We assure you that all your information is safe and secure. All your information is only used by us for Eminent’s marketing purposes only.
Modify Orders:
  • To modify an order, you may email us at info@eminent.pk or call us at 02137136086
Order Cancellation
  1. All orders placed on Eminent’s website will receive a confirmation call.
  2. Orders will be cancelled automatically within 48 working hours if the order confirmation call is not received.
  3. Order received with wrong address or contact numbers is cancelled as soon as received.
  4. Orders which indicate fraudulent activity are cancelled.
  5. If a customer refuses to take delivery repeatedly, such customer orders are cancelled automatically.
Return/Exchange Policy
  1. We have a 14 day return & exchange policy
  2. No order will be returned if the product is used or tampered with.
  3. Return shipping cost will be borne by the purchaser.
  4. Do not receive the order if the package seems to be opened or the seal is tampered with. If you receive a parcel which was already open, company will not be held responsible for missing/wrong items.
  5. Purchaser will be reimbursed with shipment charges if the product is delivered in wrong size or broken etc. because of company’s error
  6. Cosmetics, perfumes and undergarments cannot be returned or exchanged. 

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