Terms and Conditions
- 150/- flat rate per order for nationwide deliveries, Free Delivery on orders above Rs.1,000
- We assure you that all your information is safe and secure. All your information is only used by us for Eminent’s marketing purposes only.
- To modify an order, you may email us at firstname.lastname@example.org or call us at 02137136086
- All orders placed on Eminent’s website will receive a confirmation call.
- Orders will be cancelled automatically within 48 working hours if the order confirmation call is not received.
- Order received with wrong address or contact numbers is cancelled as soon as received.
- Orders which indicate fraudulent activity are cancelled.
- If a customer refuses to take delivery repeatedly, such customer orders are cancelled automatically.
- We have a 14 day return & exchange policy
- No order will be returned if the product is used or tampered with.
- Return shipping cost will be borne by the purchaser.
- Do not receive the order if the package seems to be opened or the seal is tampered with. If you receive a parcel which was already open, company will not be held responsible for missing/wrong items.
- Purchaser will be reimbursed with shipment charges if the product is delivered in wrong size or broken etc. because of company’s error
- Cosmetics, perfumes and undergarments cannot be returned or exchanged.